It's simple. If you're not completely satisfied with any merchandise you have received, just return it within 30 days of receipt for a full refund or exchange, no questions asked. You can visit any of our location(s) to exchange or return your item(s) or exchange or return by mail.Laundered garments and footwear showing visible wear are not returnable, unless they are defective. All items must be in their original condition with the original packaging, instruction manuals, warranties, and tags. Unfortunately, original shipping/processing charges are not refundable. We will, however, send your exchange with no additional shipping/processing charges.
Please enclose the packing slip that you received with your shipment when returning. All items returned must be in their original condition with the original packaging, instruction manuals, warranties and tags and must be returned within 30 days of receipt. If the item was ordered as a set it must be returned as a set. Laundered garments and footwear showing visible wear are not returnable, unless they are defective. All shipping/processing charges on returned packages must be prepaid. You will be credited for shipping if the product was damaged or defective, or the wrong item was shipped. Please include the postal receipt in your return package. Please allow 14 business days for us to receive and process your return.
We suggest you return the package using a courier who will provide proof of delivery. And remember; please do not use the product box as a shipping container.
Ship Returns to:
Attn: Internet Returns Department
8801 Kelso Drive
Baltimore, MD 21221
WHAT IF MY ITEM IS DEFECTIVE?
Scrub Pro Uniforms fully stands behind the quality of the products we sell. On rare occasions however, products can sometimes have a defect that goes undetected by the manufacturer or becomes apparent only during use. If you think a product you've purchased from Scrub Pro Uniforms has a manufacturing defect,please contact us at email@example.com.